Market Ridge Pty Ltd


About Us
Customer Relationship Management
Information Technology Resources
Information Quality Management
Implementation Planning
Quality Assurance and Testing
Program Management and Assurance
Project Support
Business Risk Management
Business Continuity Planning
Enterprise Resource Planning
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Implementation Planning.

The implementation and deployment phase of a business initiative should be managed as a project in its own right.

Business initiatives require the development of a detailed program of work. Market Ridge has management tools available to assist in the determination of an essential framework of activities required to successfully plan the implementation project.

Market Ridge assists in the "start-up" planning and analysis study for your project. From the start up activities we provide detailed resource estimates and schedules for each stage of the project, in compliance with client project policies and guidelines.

In our planning phase specific attention is applied to the migration/conversion approach to be used. This is a critical area of the plan that underpins the quality of the entire implementation effort.

To assist client efforts in initiating the project, Market Ridge provides at no extra cost a comprehensive set of project control standards which enhance the quality of the implementation.

Implementation Support.

We appreciate that with any implementation of process improvements and enhanced systems there are infrastructure impacts on your business. These changes may require different specifications for your Local Area Networks (LAN) and your Wide Area Network (WAN), new workstations on each user's desktop and an array of support services. We deliver a detailed analysis of the end-to-end process of the new improvement initiatives to support physical sites. Implementation support involves working with people within your organisation and, in some cases, dealing with people outside your organisation to ensure the correct goods and services are delivered on time to support the physical site specifications. We have an implementation support process that assists you with the analysis and implementation effort of preparing your business for the new processes and related technology. Our services include:

  • Establishment of pre- and post-implementation end-user support
  • Provision of tools and techniques to manage issue resolution and project communication
  • Process model to drive deployment of wide scale infrastructure investments and related process changes