Information Quality Management.

We understand that to succeed in an increasingly competitive environment your company needs to know its customers, make business and marketing decisions based on the correct information, and cannot afford spending time and money on business and system workarounds due to inaccurate or missing data. Market Ridge has developed a range of Information Quality Management services that are based on a business process, rather than a technical approach. Whether you have just begun your journey to improve the information quality or have an established program of work, we can provide value-adding and practical services at the strategic, tactical and operational improvement levels. These services involve:

Strategic Level

• Assessment of Information Quality Management Processes and development of Strategic Information Quality Process Model
• Development of the Corporate Information Quality Strategy and Management Plan
• Assessment of the cost of low information quality, including the cost of rework
• Development of the Corporate Information Quality metrics

Tactical Level

• Analysis and assessment of measurement tools/techniques
• Audit of the current and planned Information Improvement Projects and delivery of a GAP analysis
• Delivery and program management of the Information Quality work program

Operational Improvement Level

• Project management of Information Quality improvement initiatives, including development of a multi-level reporting mechanism
• Business analysis, including root-cause analysis, business process impact and solutions analysis,
• Information Quality business process and data quality improvement implementation
• Evaluation, selection and operation of the most appropriate data correction tools and/or managing manual correction efforts

Our practitioners have experience in all aspects of strategic management, business analysis, cost and risk evaluation of defects in information quality and the program management of Information Quality business initiatives. To support the manual correction and verification efforts we provide teams of experienced data correction staff. Market Ridge provides a practical and proven approach to Information Quality Management that will help you to optimise the use of your information to gain competitive advantage and improve business processes.